These phlebotomy courses are taught to show students the rules and regulations that are to be followed when working in any laboratory. These skills will help to protect both the Phlebotomist and the patients and will ensure proper blood and specimen collection is done. Most of these procedures are universal throughout the medical industry and will be used by the students no matter what type of environment they choose to work in after they complete their Phlebotomy training class.

Students will take a course or two geared toward advancing their interpersonal communication skills. They will learn proper techniques on how to communicate: to their patients and how to calm them down to make blood collection easier. They will learn how to gather medical history from their patients and learn what they can and cannot say to patients. Students will also learn the importance of confidentiality HIPAA/PHI and the repercussions of saying too much.

Due to the need for phlebotomist to be in contact with many physicians and nurses it is vital that students learn medical terminology. The course will cover the many different root words found in medical terms, as well as their prefixes and suffixes. These will be very detailed and lecture-based classes, where a lot of memorizations is necessary. These skills will help minimize the number of errors that students will make when they are out in the field.

To be able to accurately draw blood and take other specimens, a student will need to know how the body and its systems work. Students will take in-depth courses in human anatomy including the bones, muscles and nerves. They will learn about the different systems and their function within the body, specifically the respiratory, nervous system and the muscular system. Blood and cell composition are other important phlebotomy courses taught.